

Initial training or apprenticeship
Apprenticeship Training
Analyze, advise, accompany
Bachelor's Degree in Insurance B3
Develop expertise in risk management and customer relations. Build trust in serving the community.

Dual degree with Saint Paul University in Ottawa
Apprenticeship Training
Analyze, advise, accompany
Bachelor's Degree in Insurance B3
Develop expertise in risk management and customer relations. Build trust in serving the community.

Initial training or apprenticeship
Tuition fees
Supported by OPCOs (Skill Operators)
Duration
3 years (448 hours in school)
Rhythm
2 days of on-site training per week
Entry level
Associate degree or equivalent
Output level
Level 6: Bachelor's Degree (3 years after high school)
Admission Procedure
File review and motivation interview
Tuition fees
Supported by OPCOs (Skill Operators)
Duration
3 years (448 hours in school)
Rhythm
2 days of on-site training per week
Entry level
Associate degree or equivalent
Output level
Level 6: Bachelor's Degree (3 years after high school)
Admission Procedure
File review and motivation interview

Overview of the program
This program is designed for anyone looking to pursue a rewarding, high-responsibility career that's in high demand. It blends legal expertise, interpersonal skills, negotiation, and hands-on work-study experience, setting you up for quick job placement in a stable, well-structured industry.
What the course offers
What the
training offers
- Nationally recognized Level 6 degree (RNCP) - Work-study program - IFPASS partnership - High employability - High-responsibility career path
Why choose this training
Why choose
this training
The training builds a full set of skills to handle a claims file from start to finish, covering the legal, financial, personal, and interpersonal sides of the claims settlement field.
Some key points
Client relations and support

Skills developed
Skills developed
- Welcome and listen to policyholders in vulnerable situations - Tailor communication to sensitive contexts - Explain complex decisions clearly - Build lasting, trusted relationships - Manage claim-related emotions - Maintain customer satisfaction
Legal Claims Processing
- Review policy coverage - Apply insurance law - Pinpoint liability - Handle claims through settlement or litigation - Team up with experts and legal counsel - Make sure decisions are legally sound
Evaluation and Settlement
- Estimate the total cost of a claim - Calculate compensation amounts - Follow internal procedures - Comply with financial regulations - Manage reserves and payouts - Maintain financial balance
Negotiation and dispute resolution
- Negotiate with policyholders and third parties - Handle conflict situations - Pursue subrogation claims - Manage complaints and disputes - Protect the company's interests - Turn a claim into an opportunity for customer loyalty
The program offers a strong professional experience based on work-study training, exposing students to real-world claims scenarios where precision, empathy, and decision-making are essential every day.
Real-world case studies, professional role-playing, claims management simulations, and assessments based on industry practices.
A pragmatic learning experience
A pragmatic
learning experience
A close-knit, supportive environment that encourages communication, collaboration, and shared experiences among work-study students.
Teaching Methods
One-on-one mentoring, workplace support, academic guidance, and preparation for long-term career success.
Campus Life
The Bachelor's in Insurance Claims Handling takes you straight into the workforce, plugging you into an established industry with solid opportunities to move up into expert or management roles.
Support
- Specialized insurance training - Applied legal tracks - Professional insurance certifications - In-house career development - Complex claims specializations - Insurance management training

Career Opportunities
Career Opportunities
Examples of Jobs
Compensation Fundamentals
If you want to continue your studies
The program is built around a well-balanced mix of specialized coursework and on-the-job training, helping you steadily build practical skills you can use right away.
Overview of the diploma
Overview of the degree
Learning the legal, contractual, and interpersonal fundamentals needed to handle claims.
Technical and financial management
Claims handling, damage assessment, settlement calculations, and staying compliant with regulatory guidelines.
Negotiation and professional development
Dispute management, stakeholder negotiation, and hands-on experience at an insurance firm.
#REF! (VLOOKUP evaluates to an out of bounds range.)
They have experienced what
you are about to experience
They experienced what you will experience
Their words describe the journey through this training, the doubts, successes, and shared energy better than our brochures.

I learned to analyze a risk without panicking. It's becoming almost instinctive now.
Marie-Lyne
Bachelor's Degree in Insurance B3

This year helped me see the profession differently. There's really a logic behind each case.
Damien
Bachelor's Degree in Insurance B3

I figured out how to manage a portfolio without getting overwhelmed. It takes organization.
Alan
Bachelor's Degree in Insurance B3


Initial training or apprenticeship
Apprenticeship Training
Analyze, advise, accompany
Bachelor's Degree in Insurance B3
Develop expertise in risk management and customer relations. Build trust in serving the community.

Initial training or apprenticeship
See the practical information

Overview of the program
This program is designed for anyone looking to pursue a rewarding, high-responsibility career that's in high demand. It blends legal expertise, interpersonal skills, negotiation, and hands-on work-study experience, setting you up for quick job placement in a stable, well-structured industry.
What the
training offers
- Nationally recognized Level 6 degree (RNCP) - Work-study program - IFPASS partnership - High employability - High-responsibility career path
Why choose this training
The training builds a full set of skills to handle a claims file from start to finish, covering the legal, financial, personal, and interpersonal sides of the claims settlement field.
Some key points
Client relations and support

Skills developed
- Welcome and listen to policyholders in vulnerable situations - Tailor communication to sensitive contexts - Explain complex decisions clearly - Build lasting, trusted relationships - Manage claim-related emotions - Maintain customer satisfaction
Legal Claims Processing
- Review policy coverage - Apply insurance law - Pinpoint liability - Handle claims through settlement or litigation - Team up with experts and legal counsel - Make sure decisions are legally sound
Evaluation and Settlement
- Estimate the total cost of a claim - Calculate compensation amounts - Follow internal procedures - Comply with financial regulations - Manage reserves and payouts - Maintain financial balance
Negotiation and dispute resolution
- Negotiate with policyholders and third parties - Handle conflict situations - Pursue subrogation claims - Manage complaints and disputes - Protect the company's interests - Turn a claim into an opportunity for customer loyalty
The program offers a strong professional experience based on work-study training, exposing students to real-world claims scenarios where precision, empathy, and decision-making are essential every day.
Real-world case studies, professional role-playing, claims management simulations, and assessments based on industry practices.
A pragmatic learning experience
A close-knit, supportive environment that encourages communication, collaboration, and shared experiences among work-study students.
Teaching Methods
One-on-one mentoring, workplace support, academic guidance, and preparation for long-term career success.
Campus Life
The Bachelor's in Insurance Claims Handling takes you straight into the workforce, plugging you into an established industry with solid opportunities to move up into expert or management roles.
Support
- Specialized insurance training - Applied legal tracks - Professional insurance certifications - In-house career development - Complex claims specializations - Insurance management training

Career Opportunities
Examples of Jobs
Compensation Fundamentals
If you want to continue your studies
The program is built around a well-balanced mix of specialized coursework and on-the-job training, helping you steadily build practical skills you can use right away.
Overview
of the diploma
Learning the legal, contractual, and interpersonal fundamentals needed to handle claims.
Technical and financial management
Claims handling, damage assessment, settlement calculations, and staying compliant with regulatory guidelines.
Negotiation and professional development
Dispute management, stakeholder negotiation, and hands-on experience at an insurance firm.
#REF! (VLOOKUP evaluates to an out of bounds range.)
They have experienced what
you are about to experience
Their words describe the journey through this training, the doubts, successes, and shared energy better than our brochures.

I learned to analyze a risk without panicking. It's becoming almost instinctive now.
Marie-Lyne
Bachelor's Degree in Insurance B3

This year helped me see the profession differently. There's really a logic behind each case.
Damien
Bachelor's Degree in Insurance B3

I figured out how to manage a portfolio without getting overwhelmed. It takes organization.
Alan
Bachelor's Degree in Insurance B3