Initial training or apprenticeship

Apprenticeship Training

Analyze, advise, accompany

Bachelor's Degree in Insurance B3

Develop expertise in risk management and customer relations. Build trust in serving the community.

Dual degree with Saint Paul University in Ottawa

Apprenticeship Training

Analyze, advise, accompany

Bachelor's Degree in Insurance B3

Develop expertise in risk management and customer relations. Build trust in serving the community.

Initial training or apprenticeship

Tuition fees

Supported by OPCOs (Skill Operators)

Duration

3 years (448 hours in school)

Rhythm

2 days of on-site training per week

Entry level

Associate degree or equivalent

Output level

Level 6: Bachelor's Degree (3 years after high school)

Admission Procedure

File review and motivation interview

Tuition fees

Supported by OPCOs (Skill Operators)

Duration

3 years (448 hours in school)

Rhythm

2 days of on-site training per week

Entry level

Associate degree or equivalent

Output level

Level 6: Bachelor's Degree (3 years after high school)

Admission Procedure

File review and motivation interview

Overview of the program

This program is designed for anyone looking to pursue a rewarding, high-responsibility career that's in high demand. It blends legal expertise, interpersonal skills, negotiation, and hands-on work-study experience, setting you up for quick job placement in a stable, well-structured industry.

What the course offers

What the
training offers

- Nationally recognized Level 6 degree (RNCP) - Work-study program - IFPASS partnership - High employability - High-responsibility career path

Why choose this training

Why choose
this training

The training builds a full set of skills to handle a claims file from start to finish, covering the legal, financial, personal, and interpersonal sides of the claims settlement field.

Some key points

Client relations and support

A young graduate from ICEA Martinique in a green gown celebrating her success under a shower of confetti, symbolizing academic excellence and the joy of the school's graduates.

Skills developed

Skills developed

- Welcome and listen to policyholders in vulnerable situations - Tailor communication to sensitive contexts - Explain complex decisions clearly - Build lasting, trusted relationships - Manage claim-related emotions - Maintain customer satisfaction

Legal Claims Processing

- Review policy coverage - Apply insurance law - Pinpoint liability - Handle claims through settlement or litigation - Team up with experts and legal counsel - Make sure decisions are legally sound

Evaluation and Settlement

- Estimate the total cost of a claim - Calculate compensation amounts - Follow internal procedures - Comply with financial regulations - Manage reserves and payouts - Maintain financial balance

Negotiation and dispute resolution

- Negotiate with policyholders and third parties - Handle conflict situations - Pursue subrogation claims - Manage complaints and disputes - Protect the company's interests - Turn a claim into an opportunity for customer loyalty

The program offers a strong professional experience based on work-study training, exposing students to real-world claims scenarios where precision, empathy, and decision-making are essential every day.

Real-world case studies, professional role-playing, claims management simulations, and assessments based on industry practices.

A pragmatic learning experience

A pragmatic
learning experience

A close-knit, supportive environment that encourages communication, collaboration, and shared experiences among work-study students.

Teaching Methods

One-on-one mentoring, workplace support, academic guidance, and preparation for long-term career success.

Campus Life

The Bachelor's in Insurance Claims Handling takes you straight into the workforce, plugging you into an established industry with solid opportunities to move up into expert or management roles.

Support

- Specialized insurance training - Applied legal tracks - Professional insurance certifications - In-house career development - Complex claims specializations - Insurance management training

A student from ICEA Martinique studying peacefully on her laptop in a bright interior, illustrating the comfort of studying and academic success at a distance.

Career Opportunities

Career Opportunities

Examples of Jobs

Compensation Fundamentals

If you want to continue your studies

The program is built around a well-balanced mix of specialized coursework and on-the-job training, helping you steadily build practical skills you can use right away.

Overview of the diploma

Overview of the degree

Learning the legal, contractual, and interpersonal fundamentals needed to handle claims.

Technical and financial management

Claims handling, damage assessment, settlement calculations, and staying compliant with regulatory guidelines.

Negotiation and professional development

Dispute management, stakeholder negotiation, and hands-on experience at an insurance firm.

#REF! (VLOOKUP evaluates to an out of bounds range.)

They have experienced what
you are about to experience

They experienced what you will experience

Their words describe the journey through this training, the doubts, successes, and shared energy better than our brochures.

I learned to analyze a risk without panicking. It's becoming almost instinctive now.

Marie-Lyne

Bachelor's Degree in Insurance B3

This year helped me see the profession differently. There's really a logic behind each case.

Damien

Bachelor's Degree in Insurance B3

I figured out how to manage a portfolio without getting overwhelmed. It takes organization.

Alan

Bachelor's Degree in Insurance B3

Initial training or apprenticeship

Apprenticeship Training

Analyze, advise, accompany

Bachelor's Degree in Insurance B3

Develop expertise in risk management and customer relations. Build trust in serving the community.

Initial training or apprenticeship

See the practical information

Overview of the program

This program is designed for anyone looking to pursue a rewarding, high-responsibility career that's in high demand. It blends legal expertise, interpersonal skills, negotiation, and hands-on work-study experience, setting you up for quick job placement in a stable, well-structured industry.

What the
training offers

- Nationally recognized Level 6 degree (RNCP) - Work-study program - IFPASS partnership - High employability - High-responsibility career path

Why choose this training

The training builds a full set of skills to handle a claims file from start to finish, covering the legal, financial, personal, and interpersonal sides of the claims settlement field.

Some key points

Client relations and support

A young graduate from ICEA Martinique in a green gown celebrating her success under a shower of confetti, symbolizing academic excellence and the joy of the school's graduates.

Skills developed

- Welcome and listen to policyholders in vulnerable situations - Tailor communication to sensitive contexts - Explain complex decisions clearly - Build lasting, trusted relationships - Manage claim-related emotions - Maintain customer satisfaction

Legal Claims Processing

- Review policy coverage - Apply insurance law - Pinpoint liability - Handle claims through settlement or litigation - Team up with experts and legal counsel - Make sure decisions are legally sound

Evaluation and Settlement

- Estimate the total cost of a claim - Calculate compensation amounts - Follow internal procedures - Comply with financial regulations - Manage reserves and payouts - Maintain financial balance

Negotiation and dispute resolution

- Negotiate with policyholders and third parties - Handle conflict situations - Pursue subrogation claims - Manage complaints and disputes - Protect the company's interests - Turn a claim into an opportunity for customer loyalty

The program offers a strong professional experience based on work-study training, exposing students to real-world claims scenarios where precision, empathy, and decision-making are essential every day.

Real-world case studies, professional role-playing, claims management simulations, and assessments based on industry practices.

A pragmatic learning experience

A close-knit, supportive environment that encourages communication, collaboration, and shared experiences among work-study students.

Teaching Methods

One-on-one mentoring, workplace support, academic guidance, and preparation for long-term career success.

Campus Life

The Bachelor's in Insurance Claims Handling takes you straight into the workforce, plugging you into an established industry with solid opportunities to move up into expert or management roles.

Support

- Specialized insurance training - Applied legal tracks - Professional insurance certifications - In-house career development - Complex claims specializations - Insurance management training

A student from ICEA Martinique studying peacefully on her laptop in a bright interior, illustrating the comfort of studying and academic success at a distance.

Career Opportunities

Examples of Jobs

Compensation Fundamentals

If you want to continue your studies

The program is built around a well-balanced mix of specialized coursework and on-the-job training, helping you steadily build practical skills you can use right away.

Overview
of the diploma

Learning the legal, contractual, and interpersonal fundamentals needed to handle claims.

Technical and financial management

Claims handling, damage assessment, settlement calculations, and staying compliant with regulatory guidelines.

Negotiation and professional development

Dispute management, stakeholder negotiation, and hands-on experience at an insurance firm.

#REF! (VLOOKUP evaluates to an out of bounds range.)

They have experienced what
you are about to experience

Their words describe the journey through this training, the doubts, successes, and shared energy better than our brochures.

I learned to analyze a risk without panicking. It's becoming almost instinctive now.

Marie-Lyne

Bachelor's Degree in Insurance B3

This year helped me see the profession differently. There's really a logic behind each case.

Damien

Bachelor's Degree in Insurance B3

I figured out how to manage a portfolio without getting overwhelmed. It takes organization.

Alan

Bachelor's Degree in Insurance B3

Learn to change

ICEA is a Qualiopi-certified school

Quality certification was awarded under the following category of action: TRAINING ACTIONS