Initial training or apprenticeship
Apprenticeship Training
Analyze, advise, accompany
Bachelor's Degree in Insurance B3
Develop expertise in risk management and customer relations. Build trust in serving the community.
Dual degree with Saint Paul University in Ottawa
Tuition fees
Supported by OPCOs (Skill Operators)
Duration
3 years (448 hours in school)
Rhythm
2 days of on-site training per week
Entry level
Associate degree or equivalent
Output level
Level 6: Bachelor's Degree (3 years after high school)
Admission Procedure
File review and motivation interview
Tuition fees
Supported by OPCOs (Skill Operators)
Duration
3 years (448 hours in school)
Rhythm
2 days of on-site training per week
Entry level
Associate degree or equivalent
Output level
Level 6: Bachelor's Degree (3 years after high school)
Admission Procedure
File review and motivation interview
Overview of the program
The Bachelor's in Insurance Claims Management trains professionals capable of handling complex claims, assisting policyholders in sensitive situations, and legally and financially securing decisions, by alternating between academic training and corporate immersion.
What the course offers
What the
training offers
A career-focused work-study program that provides the legal, technical, and interpersonal skills needed to process, negotiate, and settle claims, while developing the professional demeanor expected in the insurance industry.
Why choose this training
Why choose
this training
This training is designed for those who want to pursue a career with responsibility, usefulness, and demand. It combines legal expertise, human relations, negotiation, and work-study, providing quick professional integration in a structured and sustainable sector.
Some key points
- RNCP Level 6 Title Recognized - Work-Study Program - IFPASS Partnership - High Employability - Position with Responsibilities
Skills developed
Skills developed
The training develops comprehensive skills enabling the management of an insurance claim from start to finish, incorporating the legal, financial, human, and relational aspects specific to the field of indemnification.
Customer relationship and support
- Welcome and listen to policyholders in vulnerable situations - Adapt communication to sensitive contexts - Clearly explain complex decisions - Establish a lasting relationship of trust - Manage emotions related to the incident - Maintain customer satisfaction
Legal Claim Handling
- Analyze contractual guarantees - Apply insurance law - Identify potential liabilities - Manage amicable or contentious cases - Collaborate with experts and lawyers - Ensure decisions are legally secure
Financial assessment and settlement
- Assess the overall cost of a claim - Calculate compensation amounts - Apply internal procedures - Comply with financial regulations - Manage reserves and settlements - Maintain financial balance
Negotiation and dispute management
- Negotiate with policyholders and third parties - Manage conflict situations - Exercise subrogation recourse - Handle claims and disputes - Defend the company's interests - Turn an incident into customer loyalty
A pragmatic learning experience
A pragmatic
learning experience
The training offers a strong professional experience, based on an alternating structure, confronting students with real disaster situations where rigor, empathy, and decision-making are essential every day.
Teaching Methods
Real case studies, professional role-play scenarios, claims management simulations, and evaluations based on business practices.
Campus Life
A human-sized environment that promotes communication, mutual support, and the sharing of experiences among apprentices.
Support
Personalized support, in-company mentoring, educational assistance, and preparation for sustainable professional integration.
Career Opportunities
Career Opportunities
Examples of Jobs
- Claims Handler - Claims Manager - Claims Adjuster - Insurance Benefits Manager - Settlement Officer - Complex Claims Manager
If you want to continue your studies
- Specialized insurance training - Applied legal pathways - Insurance industry certifications - Internal corporate advancements - Specializations in complex claims - Insurance management training
Overview of the diploma
Overview of the degree
The training is organized around a balanced mix of specialized courses and company immersion, allowing for a gradual and directly applicable skill enhancement.
Fundamentals of Compensation
Learning the basic legal, contractual, and relational foundations necessary for managing claims.
Technical and financial management
Processing files, assessing damages, calculating compensations, and adhering to regulatory procedures.
Negotiation and Professionalization
Dispute management, stakeholder negotiation, and professional immersion in an insurance company.
They have experienced what
you are about to experience
They experienced what you will experience
Their words describe the journey through this training, the doubts, successes, and shared energy better than our brochures.
I learned to analyze a risk without panicking. It's becoming almost instinctive now.
Marie-Lyne
Bachelor's Degree in Insurance B3
This year helped me see the profession differently. There's really a logic behind each case.
Damien
Bachelor's Degree in Insurance B3
I figured out how to manage a portfolio without getting overwhelmed. It takes organization.
Alan
Bachelor's Degree in Insurance B3
Initial training or apprenticeship
Apprenticeship Training
Analyze, advise, accompany
Bachelor's Degree in Insurance B3
Develop expertise in risk management and customer relations. Build trust in serving the community.
Dual degree with Saint Paul University in Ottawa
See the practical information
Overview of the program
The Bachelor's in Insurance Claims Management trains professionals capable of handling complex claims, assisting policyholders in sensitive situations, and legally and financially securing decisions, by alternating between academic training and corporate immersion.
What the
training offers
A career-focused work-study program that provides the legal, technical, and interpersonal skills needed to process, negotiate, and settle claims, while developing the professional demeanor expected in the insurance industry.
Why choose this training
This training is designed for those who want to pursue a career with responsibility, usefulness, and demand. It combines legal expertise, human relations, negotiation, and work-study, providing quick professional integration in a structured and sustainable sector.
Some key points
- RNCP Level 6 Title Recognized - Work-Study Program - IFPASS Partnership - High Employability - Position with Responsibilities
Skills developed
The training develops comprehensive skills enabling the management of an insurance claim from start to finish, incorporating the legal, financial, human, and relational aspects specific to the field of indemnification.
Customer relationship and support
- Welcome and listen to policyholders in vulnerable situations - Adapt communication to sensitive contexts - Clearly explain complex decisions - Establish a lasting relationship of trust - Manage emotions related to the incident - Maintain customer satisfaction
Legal Claim Handling
- Analyze contractual guarantees - Apply insurance law - Identify potential liabilities - Manage amicable or contentious cases - Collaborate with experts and lawyers - Ensure decisions are legally secure
Financial assessment and settlement
- Assess the overall cost of a claim - Calculate compensation amounts - Apply internal procedures - Comply with financial regulations - Manage reserves and settlements - Maintain financial balance
Negotiation and dispute management
- Negotiate with policyholders and third parties - Manage conflict situations - Exercise subrogation recourse - Handle claims and disputes - Defend the company's interests - Turn an incident into customer loyalty
A pragmatic learning experience
The training offers a strong professional experience, based on an alternating structure, confronting students with real disaster situations where rigor, empathy, and decision-making are essential every day.
Teaching Methods
Real case studies, professional role-play scenarios, claims management simulations, and evaluations based on business practices.
Campus Life
A human-sized environment that promotes communication, mutual support, and the sharing of experiences among apprentices.
Support
Personalized support, in-company mentoring, educational assistance, and preparation for sustainable professional integration.
Career Opportunities
Examples of Jobs
- Claims Handler - Claims Manager - Claims Adjuster - Insurance Benefits Manager - Settlement Officer - Complex Claims Manager
If you want to continue your studies
- Specialized insurance training - Applied legal pathways - Insurance industry certifications - Internal corporate advancements - Specializations in complex claims - Insurance management training
Overview
of the diploma
The training is organized around a balanced mix of specialized courses and company immersion, allowing for a gradual and directly applicable skill enhancement.
Fundamentals of Compensation
Learning the basic legal, contractual, and relational foundations necessary for managing claims.
Technical and financial management
Processing files, assessing damages, calculating compensations, and adhering to regulatory procedures.
Negotiation and Professionalization
Dispute management, stakeholder negotiation, and professional immersion in an insurance company.
They have experienced what
you are about to experience
Their words describe the journey through this training, the doubts, successes, and shared energy better than our brochures.
I learned to analyze a risk without panicking. It's becoming almost instinctive now.
Marie-Lyne
Bachelor's Degree in Insurance B3
This year helped me see the profession differently. There's really a logic behind each case.
Damien
Bachelor's Degree in Insurance B3
I figured out how to manage a portfolio without getting overwhelmed. It takes organization.
Alan
Bachelor's Degree in Insurance B3